In the direction, organization, and management of any company, ensuring that the work environment is pleasant and that employees are motivated and enjoy their work are fundamental factors for its successful operation.
Consequently, Emergency Staff’s administrative team has been undergoing training in emotional stress management. Iván Castro, a social educator and instructor at Emergency Staff, was in charge of training the office staff.
The general objective set for this course is the acquisition of greater personal awareness regarding the emotions, thoughts, and behaviors that accompany our emotional processes, as well as learning techniques and resources that help us manage our emotional life more appropriately.
After completing the training, Shila Slutzkin, head of Marketing and Communications, emphasized the importance of empathetic communication to achieve genuine communication. “Actively listening to others allows us to reach the true core of a message and understand what is really happening. In the office we take care of each other, and training sessions like this are essential to keep our goals in focus. Good teamwork and effective communication are key to doing great work. We are very grateful that the company offers us such enriching training opportunities.”