Since the first COVID-19 cases appeared in Ibiza in March 2020, at Emergency Staff we have developed prevention and response strategies for major companies across the island.
We have trained professionals, established protocols, conducted internal audits, and supplied high-quality protective equipment. We carried out screening studies using rapid tests and continue to perform home PCR testing with results delivered in under 48/72 hours, adhering to protocols in coordination with the Balearic Islands Government’s epidemiology and health surveillance service.
All of this has resulted in safer, better-controlled companies in the face of COVID-19, avoiding staff losses, with clear and highly agile operational processes so that decision-makers can act based on accurate, up-to-date information.
Our mission has been to safeguard the security of our clients. For this reason, during the final months of 2020, we wanted to extend this experience to the education and sports sectors, enabling them to confidently face the coming months—which everyone recognizes as challenging, and even more so without the proper tools.
To achieve this, we provided a telephone consulting and medical assistance service 4 hours a day delivered by specialized healthcare professionals to sports facility coordinators.
The core pillars of this service were, on one hand, resolving medical inquiries regarding symptoms, Personal Protective Equipment usage, sanitization, and active protocols, among others.
Secondly, communicating healthcare information according to the latest official updates.
And finally, providing guidance and procedures based on the island’s health incidence at any given moment, following updated Ministry of Health protocols, and generating daily inquiry reports.
The outcome achieved?
Institutions equipped with the knowledge on how to respond to any incident thanks to hundreds of rapid, effective, and coordinated answers—so that when sports return, as they will, they come back stronger than ever.