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Communication and conflicts

Verbal and Non-Verbal Communication for Conflict Resolution

Course Objectives

Improve, promote, and raise awareness about the use of appropriate communication as a preventive tool to avoid conflicts.
Acquire verbal and non-verbal communication concepts and techniques as conflict resolution tools.
Avoid, redirect, and manage violent behaviors through communication or negotiation.
Manage emotional communication to support and improve overall communication.
Foster debate, reflection, and the integration of appropriate, effective, and useful communication.

FUNDAE bonus available, maximum 30 participants according to dossier.

Information

Duration 8 hours presenciales

Modality In-person

Students 20

Instructors 2

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Are you looking for customized training for yourself or your team?

Phone

+34 971 090 173
+34 685 144 773

Email

info@emergencystaff.es