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Communication to avoid conflicts

Verbal and Non-Verbal Communication for Conflict Resolution

Course Objectives

Improve and raise awareness about the use of appropriate communication.
Use communication as a preventive tool to avoid conflicts.
Acquire verbal and non-verbal communication techniques.
Redirect and manage violent behaviors through communication or negotiation.
Manage emotional communication as a support element.
Foster debate, reflection, and the integration of effective communication.

Advice on how to validate training.

Information

Duration 8 hours presenciales

Modality In-person

Students 20

Instructors 2

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Are you looking for customized training for yourself or your team?

Phone

+34 971 090 173
+34 685 144 773

Email

info@emergencystaff.es